A man who wanted to send the body of his deceased wife to his native Ecuador began to view American Airlines, which was accused of the body loses during four days.
Miguel Olaya also denounced the funeral Deriso, Brooklyn, which was hired on April 1 to send the body to Guayaquil.
Olaya said the coffin was not on board when it was at the airport to pick up the remains.
The director of the funeral, Kathleen Deriso, attributed the mistake to an American employee who was wrong to mark the airport code: marked GUA (Guatemala) instead of GYE (Guayaquil), dijo.La American spokeswoman, Jennifer Pemberton, said the company was investigating the case and could not say more because of the pending litigation.
